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AI Observability

Change Management

+5

A Production-Readiness Checklist for AI Behavior

Oct 15, 2026

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5 min read

A Production-Readiness Checklist for AI Behavior

Most readiness reviews check whether the service will stay up. An AI feature needs a second pass for what it decides, and for the changes that reach those decisions without a deploy.

Jamal Jackson
Jamal Jackson

Decision Quality

+5

Diagnosing an Agent Decision Without an ML Team

Oct 8, 2026

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6 min read

Diagnosing an Agent Decision Without an ML Team

Most of what a diagnosis needs isn't model expertise. It's knowing which parts of the explanation were seen, which were said, and which were guessed.

Jamal Jackson
Jamal Jackson

Behavioral Intelligence

+4

From Trace to Behavior: Instrumenting the Signals That Matter

Oct 1, 2026

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6 min read

From Trace to Behavior: Instrumenting the Signals That Matter

Jamal Jackson
Jamal Jackson

Change Management

+5

The Decision-Context Pack: What to Capture Before Something Breaks

Sep 24, 2026

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5 min read

The Decision-Context Pack: What to Capture Before Something Breaks

An investigation can only use what existed before it started. The way to know what to keep is to run the investigation backwards.

Jamal Jackson
Jamal Jackson

Decision Quality

+7

Evaluating AI Behavior Tools: A Buyer's Checklist

Aug 6, 2026

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6 min read

Evaluating AI Behavior Tools: A Buyer's Checklist

Five questions to put to any tool in a category that hasn't standardized yet, and the one artifact that makes a demo tell you something: an incident you already solved.

Jamal Jackson
Jamal Jackson

Decision Quality

+8

What to Log When Logs Aren't Enough: A Decision-Context Checklist

Jul 9, 2026

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3 min read

What to Log When Logs Aren't Enough: A Decision-Context Checklist

Every AI decision loses information the moment it's made. Here's a checklist for deciding what's worth preserving before it's gone.

Jamal Jackson
Jamal Jackson

Agent Debugging

+5

Behavior Tests That Catch What Evals Miss

Jul 2, 2026

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6 min read

Behavior Tests That Catch What Evals Miss

Your eval suite grades the output. Here's how to build tests that grade the decision instead, using conditions you can construct this week, no new platform required.

Jamal Jackson
Jamal Jackson

Decision Quality

+7

Instrumenting the "Why": Capturing Decision Context in Production

Jun 18, 2026

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5 min read

Instrumenting the "Why": Capturing Decision Context in Production

A practical, two-tier way to capture why your AI chose what it did — without rebuilding your stack.

Jamal Jackson
Jamal Jackson

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